Privacy Policy

*Last Modified: May 10, 2024*

Dealops, Inc. (“Dealops”, “we”, “us”, or “our”) has prepared this Privacy Policy to explain (1) what personal information we collect, (2) how we use and share that information, and (3) your choices concerning our privacy and information practices.

1. Applicability of this Privacy Policy

Dealops provides its customers with an all-in-one software platform for authentication and identity management. This Privacy Policy applies to personal information that we collect in connection with our website(s), including https://www.dealops.com/, and any products and/or services that link to this Privacy Policy (collectively, the “Services”). This Privacy Policy does not apply to personal information that we process on behalf of our customers as their service provider or processor (e.g. personal information of our customers’ end users). Such personal information shall instead be governed by the terms and conditions of the separate customer agreement or terms of service that Dealops has in place with such customer. If you are such an individual and would no longer like your information to be used by Dealops and/or one of our customers or you would like to access, correct, or request deletion of your information in Dealops’s possession or control, please contact the Dealops customer that you interact with directly. In addition, our Services are designed for businesses and are not intended for personal, family, or household use. Accordingly, we treat all personal information covered by this Privacy Policy as pertaining to individuals acting as business representatives, rather than in their personal capacity.

2. Personal Information we collect

1. Information you provide to us directly. We may collect personal information, such as your name, email address, and payment information, when you register for our Service, sign up for our mailing list, or otherwise communicate with us. We may also collect any communications between you and Dealops and any other information you provide to Dealops.
2. Data collected through the use of the Service. We collect information about how you use the Service, your actions on the Service, and content you post to the Service (”User Content”), namely to improve the Service generally, to monitor and resolve issues, and for other internal purposes. Please remember that Dealops may, but has no obligation to, monitor, record, and store User Content in order to protect your safety or the safety of other users, to assist with regulatory or law enforcement efforts, or to protect and defend our rights and property.
3. Information we receive from third-party sites you connect to our Service. We may receive personal information about you from third parties and combine that with information we collect through our Service. For example, we may obtain information when you log in through a third-party provider, such as Google. These services will authenticate your identity and may provide you the option to share certain personal information with us, which could include your name, email address, or other information. Similarly, when you interact with us through a social media site or third-party service, such as when you like, follow, share, or otherwise engage with Dealops content on Facebook, Twitter, GitHub, Slack, LinkedIn, or other sites, we may receive information from the social network, including your profile information, picture, user ID associated with your social media account, and any other information you permit the social network to share with third parties. The data we receive from these third-party sites is dependent upon that third party’s policies and your privacy settings on that third-party site. You should always review and, if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to our Service.
4. Location information. We may approximate your location by your IP Address.
5. Information we receive from third parties. From time to time, we may receive information about you from third parties and other users. We may also collect information about you that is publicly available.
6. Feedback or correspondence. This includes information you provide when you contact us with questions, feedback, reviews, or otherwise correspond with us online.
7. Online activity data. This includes the pages or screens you viewed, how long you spent on a page or screen, browsing history, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access, and whether you have opened our marketing emails or clicked links within them
8. Email Open/Click Information. We may use pixels in our email campaigns that allow us to collect your email and IP address as well as the date and time you open an email or click on any links in the email that we may send to you.

We use the following tools for automatic data collection:

1. Cookies**,** which are text files that websites store on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, helping us understand user activity and patterns, and facilitating online advertising.
2. Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
3. Web beacons**,** also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.

3. How we use your Personal Information

To operate our Services.

We use this information to operate, maintain, and provide to you the features and functionality of the Service. Additionally, we communicate with you regarding our Services, providing announcements, updates, security alerts, and both support and administrative messages. Furthermore, we address and respond to your inquiries, questions, and feedback based on this information.

Marketing and advertising.

We may from time-to-time send you direct marketing communications as permitted by law, including, but not limited to, notifying you of special promotions, offers and events via email and in-app notifications. You may opt out of our marketing communications as described in the “Opt out of marketing communications” section below.

For research and development.

We may use your personal information for research and development purposes, including to analyze and improve our Services and our business. As part of these activities, we may create aggregated, de-identified, or other anonymous data from personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve our Services and promote our business.

Compliance and protection.

We may use personal information to: - Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities. - Protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims). - Audit our internal processes for compliance with legal and contractual requirements and internal policies. - Enforce the terms and conditions that govern our Services. - Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

4. Legal bases for processing (for United Kingdom and EEA individuals)

If you are an individual in the United Kingdom or European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable United Kingdom and/or EU laws. The legal bases depend on the Services you use and how you use them. This means we collect and use your information only where: - We need it to provide you the Services, including to operate the Services, provide customer support and personalized features and to protect the safety and security of the Services; - It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote the Services and to protect our legal rights and interests; - You give us consent to do so for a specific purpose; or - We need to process your data to comply with a legal obligation. If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your information because we or a third party (e.g. your employer) have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using the Services.

5. How we share your Personal Information

Service providers.

We may share your personal information with third party companies and individuals that provide services on our behalf or help us operate our Services (such as lawyers, bankers, auditors, insurers, and providers that assist with hosting, analytics, email delivery, marketing, and database management).

Authorities and others.

We may disclose your personal information to law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.

Business transfers.

We may sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution. In such a case, we will make reasonable efforts to require the recipient to honor this Privacy Policy.

Affiliates.

We may share personal information with our current and future affiliates, meaning an entity that controls, is controlled by, or is under common control with Dealops. Our affiliates may use the personal information we share in a manner consistent with this Privacy Policy.

6. Cross-border processing of your Personal Information

Dealops is headquartered in the United States. To provide and operate our services, it is necessary for us to process your personal information in the United States. If we transfer personal information across borders such that we are required to apply appropriate safeguards to personal information under applicable data protection laws, we will do so. Please contact us for further information about any such transfers or the specific safeguards applied.

7. Your choices

In this section, we describe the rights and choices available to all users.

Personal information requests:

In certain circumstances (including based on where you are located), you may have the following rights in relation to your personal information: - the right to learn more about what personal information of yours is being processed, how and why such information is processed and the third parties who have access to such personal information. We have made this information available to you without having to request it by including it in this Privacy Policy; - the right to access your personal information; - the right to rectify/correct your personal information; - the right to restrict the use of your personal information where permitted under applicable law; - the right to request that your personal information is erased/deleted where permitted under applicable law; - the right to data portability (i.e. receive your personal information or have it transferred to another controller in a structured, commonly-used, machine readable format) where permitted under applicable law; and - the right to object to processing of your personal information or to direct us not to share your personal information with a non-affiliated third party where permitted under applicable law. To make a request, please email us as provided in the “How to Contact Us” section below. We may ask for specific information from you to help us confirm your identity. We will require authorized agents to confirm their identity and authority, in accordance with applicable laws. You are entitled to exercise the rights described above free from discrimination.

In addition, where you have provided your consent to processing for the purposes indicated above, you may withdraw your consent at any time (or otherwise exercise your aforementioned rights in relation to your personal information) by contacting us below(see contact details below).

Please note that in some circumstances, we may not be able to fully comply with your request, for example if we are required to retain certain information about you to comply with applicable laws and regulations or if the information is necessary in order for us to provide the services you requested. In particular, we, and our collection and processing of your personal information, may be governed by laws and regulations on anti-money laundering, fraud prevention, taxation and financial services. We will not discriminate against you for exercising your rights. We will not deny you access to our services, or provide you a lower quality of services if you exercise your rights.

You also have the right to lodge a complaint with the relevant authority (as applicable) or a supervisory authority in the UK or EU member state of your usual residence or place of work or of the place of the alleged breach, if you consider that the processing of your personal information carried out by Dealops or any of our affiliates or third-party service providers, has breached data protection laws. Individuals and data protection supervisory authorities in the EU and the UK may contact us at privacy@dealops.com.

You may also appeal to certain courts against (A) any failure of the relevant authority to give written notice of whether the complaint is either being investigated or not being investigated and, where applicable, the progress and the outcome of the investigation or (B) a determination of the relevant authority not to investigate the complaint or a determination that a controller or processor has not breached or is not likely to breach an operative provision in connection with the complaint.

Opt out of marketing communications.

You may opt out of email communications by following the opt-out or unsubscribe instructions at the bottom of the email.

Online tracking opt-out.

There are a number of ways to opt out of having your online activity and device data collected through our Services, which we have summarized below:

1. Blocking cookies in your browser. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit https://allaboutcookies.org.
2. Using privacy plug-ins or browsers. You can block our Services from setting cookies used for interest-based ads by using a browser with privacy features or installing browser plugins like Privacy Badger, DuckDuckGo, Ghostery or uBlock Origin, and configuring them to block third party cookies/trackers.
3. Google Analytics. ****We use Google Analytics to help us better understand how people engage with the Services by collecting information and creating reports about how users use our Services. For more information on Google Analytics, click here. For more information about Google’s privacy practices, click here. You can opt out of Google Analytics by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout.
4. Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt-out on every browser and device that you use.

Do Not Track.

Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com

8. How we store and protect your information

Data storage and transfer: We store data on servers in the U.S. or any other country in which Dealops or its affiliates, subsidiaries, agents or contractors maintain facilities. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that your personal information may be transferred to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.

Keeping your information safe: We care about the security of your information and employ physical, administrative, and technological safeguards designed to preserve the integrity and security of all information collected through our Service. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

9. Control over your information

1. Profile and data sharing settings. You may update your profile information, such as your user name, and may change some of your data sharing preferences by emailing us at privacy@dealops.com.
2. How to control your communications preferences. You can stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. You may not opt out of service-related communications (e.g., account verification, transactional communications, changes/updates to features of the Service, technical and security notices).
3. Modifying or deleting your information. If you have any questions about reviewing, modifying, or deleting your information, or if you want to remove your name or comments from our Service or publicly displayed content, you can contact us directly at privacy@dealops.com. We may not be able to modify or delete your information in all circumstances.

10. Links to Other Web Sites and Services

Our Services may contain links to other websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or in mobile applications or online services that are not associated with us. We do not control third party websites, mobile applications or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use and sharing of your personal information. We encourage you to read the privacy policies of the other websites and mobile applications and online services you use.

11. Security Practices

We use reasonable organizational, technical and administrative measures designed to protect against unauthorized access, misuse, loss, disclosure, alteration and destruction of personal information we maintain. Unfortunately, data transmission over the Internet cannot be guaranteed as completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee the security of personal information. In the event that we are required to notify you about a situation involving your data, we may do so by email or telephone to the extent permitted by law.

12. Children’s Privacy

Our Services are not intended for children, and we do not collect personal information from them. We define “children” as anyone under 18 years old. If we learn we have collected or received personal information from a child without verification of parental consent, we will delete the information. If you believe we might have any information from or about a child, please contact us at privacy@dealops.com. Note that this may not apply to personal information that we process on behalf of our customers, and such personal information will be processed by Dealops in accordance with the separate customer agreement or terms of service that Dealops has in place with such customer.

13. Updates to this Privacy Notice

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on our Services. We may also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an account where we have your contact information) or another manner through our Services. Any modifications to this Privacy Policy will be effective upon our posting the new terms and/or upon implementation of the new changes on our Services (or as otherwise indicated at the time of posting). In all cases, your continued use of the Services after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.

14. Contact Information

You can reach us by email at privacy@dealops.com or at the following mailing address: Dealops, Inc. 445 Bush St Suite 300, San Francisco, CA, 94105